Support & Maintenance Policy

Every purchase includes email support from the team that built the product.

Last updated: November 2026

What support covers

• Help with installation and setup using the included documentation.
• Fixing bugs in the product as delivered.
• Answering questions about how the product works.

What is not covered

• Custom development, new features or design changes.
• Problems caused by third-party plugins, servers or modified code.
• Installation on your server (available as a paid service on request).

Support period and response time

Support is provided for 30 days from the purchase date unless the listing states otherwise. We aim to reply within 2 working days, Monday to Saturday, 10:00 AM to 6:00 PM IST.

Updates

Bug-fix updates may be published to your account. Major new versions may be offered separately.

How to get help

Email store@bunnlo.com with your order number, product name and a clear description of the problem, including screenshots or error messages.