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Grievance Redressal Policy

If you have a complaint about a product, an order or how we handle your data, this is how to reach us and what to expect.

Last updated: November 2026

Grievance Officer

Grievance Officer, Bunnlo
Email: store@bunnlo.com
Address: Your registered business address, City, State - PIN, India
Phone: +91 00000 00000
Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

How to file a complaint

Email the Grievance Officer with your name, the email used on the store, your order number if any, and a clear description of the issue.

Our response times

  • We acknowledge your complaint within 48 hours.
  • We aim to resolve it within 30 days of receiving it.
  • If we need more information, we will contact you by email.

Escalation

If you are not satisfied with our resolution, you may approach the consumer forum or authority applicable to you under Indian law, including the National Consumer Helpline.